Animal Jam Help

Animal Jam is an award-winning online animal game for kids. Play educational animal games in a safe & fun online playground.

Animal Jam Headquarters, also known as AJHQ, is the part of NatGeo that runs Animal Jam. They control everything that happens in the game, including any updates, memberships, codes, etc.

  1. The next best way to talk to their customer support team, according to other Animal Jam customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service.
  2. If you love the fun, colorful world of Animal Jam, you'll love our helpful Animal Jam articles—we have more than 600! Learn how to adopt a pet, become popular, get lots of gems, and much more. No matter what advice you need, our articles can help you stay safe and have fun on Animal Jam!

There are many reasons why a Jammer might need to contact them, but not everyone knows how to do it. I’ve noticed some Jammers in the comments mistakenly think my website is AJHQ but I am just a blogger. That’s why I made this post to help send players in the right direction!

Here are the ways that you can contact AJHQ about whatever issues you might have with the game. They get a lot of emails so it may take them a while to get back to you.

AJHQ Email Support

This is the email you should contact if you have any issues/glitches with the game, get scammed, or any other in-game problem. Like I said before, AJHQ can be pretty slow at replying though.

support@animaljam.com

If you have any questions about your membership or billing, there is a different email to contact. They can only discuss billing on your account with a parent or guardian, so they will need to help you with this!

billing@animaljam.com

Animal Jam Headquarters Address – Where is AJHQ located?

A lot of Jammers, including myself, have sometimes wondered where AJHQ is located? Maybe you have some awesome Animal Jam drawings you want to send them or maybe it’s just out of curiosity. For whatever reason you need their address, here it is:

Animal Jam
PO Box 3624
Salt Lake City, UT 84110

Everyone loves receiving letters in the mail so why not send them some fan mail?

AJHQ Phone Number

Jam

So if you’ve tried the options listed above and still haven’t gotten the response you’re looking for, the last option would be to try calling them. This is the phone number listed for AJHQ.

888-340-7313

I haven’t tried calling it myself but it’s listed on the company’s official business listing so it should work. They may end up telling you to email instead but hopefully they can help you in some way.

Sometimes you might need help before AJHQ has time to respond. If you’re looking for an answer to a question, it may have already been covered at the Animal Jam Help Center. Here you can find answers to some commonly asked questions about the game.

With a major company like Animal Jam, it’s not always easy getting in contact with the right person. I hope this guide has helped and that you’ll be able to get in contact with whoever you need to at AJHQ!

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Emailing Animal Jam Customer Support by GetHuman

Usually writes back @ 1:45pm

Customers recently wanted to email Animal Jam about the following:

Hello Again Animal Jam Headquarters, I forgot to mention my name in animal jam was “Ben...
Hello Animal Jam HeadQuaters,*I’ve been scammed and many others by this jammer named “T...
I cancelled my grandson's account several months ago and there is a charge that has app...
My trading and gifting was disabled for one day and I do not know why. My user is Xxh*w...
I was scammed on ajpw my forest gauntlets my blackout spike, grey rare curly antlers an...
My buddy says he has over **,*** sapphires and I want to have sapphire drops because he...
My daughter made unauthorized purchases and I would like to cancel them
hi I’m nijacat*, so I recently about ** minutes ago, traded the following items for dou...
Animal
Someone is trying to my account deftwolfie banned for blocking them i got a warning for...
Hello AJHQ! A while back I quit playing Animal Jam Play Wild, but have recently decided...
Hello, my account, bunnyhop*****, on ajpw resently just got scammed and I am looking to...
I went to a jammers den with the name of New jammer, they had a black and orange long t...
Help me with my issue

Animal Jam Email Support - by the Numbers

support@animaljam.com
NO
Customer Service
24 hours, 7 days
1:45pm
21
3
64%
75%

Animal Jam Help Phone Number

28
Thu Mar 19 2020 08:00:00 GMT+0000 (UTC)
888-340-7313

Animal Jam Customer Service Email

Email Animal Jam customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Animal Jam customer service. This information is according to 14,466 GetHuman users who are also Animal Jam customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Animal Jam customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Animal Jam at their 888-340-7313 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Hacked Account. When you email Animal Jam one of their customer service agents sitting in one of their call centers, likely located in California, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Animal Jam by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.
Animal Jam Help

Contacting Animal Jam

Animal Jam provides customer service by email and also by phone. There are 3 ways to reach Animal Jam across 3 communication modes: phone, web, email. In case you didn't realize there was an alternative, the best phone number for Animal Jam customer support is 888-340-7313. With our free tools, you can check out the current wait time for Animal Jam and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Animal Jam customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us.Click here to see all the ways we know to contact Animal Jam currently.

What's the connection between Animal Jam and GetHuman?

Animal Jam Help Chat

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Animal Jam's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Animal Jam Contact Info

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